Wisdek Reviews

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Terrible

called me over the phone and spoke with disrespect
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ID
#1596130 Review #1596130 is a subjective opinion of poster.
Location
Sydney, New South Wales
New Reviewer
I signed up for both google adwords management and SEO. The google adwords manager didn't seem to know much about how it worked and never really listened to what I had to say. They are on the east coast so whenever I needed something changed after 2pm then your out of...
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ID
#1237578 Review #1237578 is a subjective opinion of poster.
Location
Richmond Hill, Ontario
Service
Wisdek Seo Service
Pros
  • Idea of quality seo service
Cons
  • Customer service and service received
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
Wisdek has been a wonderful company to work with and they have helped us in so many ways! We needed the extra help to get the necessary marketing goals accomplished to boost our business online and Wisdek has helped us do this I personally have found that having Jack...
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ID
#1144011 Review #1144011 is a subjective opinion of poster.
Location
Richmond Hill, Ontario
Service
Wisdek Exclusive Seo Internet Marketing Service
Reason of review
Good quality

Amazing company

I have been a client of Wisdek for less than one year and I am very pleased and satisfied with their expertise and service. They have advised me every step of the the way and have been very creative in how to get the most return on my marketing investment. I trust them completely and would recommend them to anyone who want a good and cost effective adverting company that provides search engine optimization and ad-words management services, i think they also provide services for small companies through facebook adverting along with twitter and instagram, not 100% sure but you can call and ask them. these guys are professionals Good Luck Max Hahne
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ID
#1143968 Review #1143968 is a subjective opinion of poster.
Location
Richmond Hill, Ontario
Service
Wisdek Seo Service
Reason of review
Good quality
New Reviewer

Resolved: Total Rip Off Scam Artists BEWARE

Update by user Sep 08, 2016

Hello, my name is Eric Stone and I'm working for Wisdek Corp. for the past 4 years.

Someone used my account to post this fake review for the company I love and working for. We do not have anyone in India and many of our customers are working with us more than 6-7 years.

We are premier Google Partner Company as well as we are holding an A+ status wit BBB with all cases resolved. We encourage you to visit us at 180 Brodie Drive, Unit, 5, Richmond Hill, ON L4B 3K8.

Customer satisfaction is our priority.

Please email me for any additional information you may require. Eric Stone estone@***.com

Original review posted by user Sep 06, 2016
This is to Notify to everyone of the SCAM ARTISTS in town under the name of WISDEK. Selling services that do not exist by showing past Customers that aren't there, Kindly BEWARE Please! These guys have Cold Callers in India that make you fool over the phone. I had the unfortunate experience of working with them. They would charge your Credit card for no reason again and again.Totally unproffesional Indians they would make you fool over the phone for Services that actually don't exist. In short Total RIP OFF SCAM ARTISTS. Whenever you hear the Word WISDEK!! RUN FOR YOUR LIFE
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2 comments
#1530843

Yet another SEO Scammer from PakIndiastan.

#1401570

Dear anonymous,It is very unfortunate to hear about your experience with our company. Can you please identify yourself

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Resolved
ID
#913692 Review #913692 is a subjective opinion of poster.
Location
San Jose, California
Service
Wisdek Customer Care
Cons
  • Scam
  • Hate it
Reason of review
Not as described/ advertised
Loss
$1000
Preferred solution
Full refund

Wisdek - Seo Service Review from Sydney, New South Wales

I have had the unfortunate business relationship with this very average company. My SEO campaign is completely bogus along with my Add Words. Complete rip off. I wish I had of found this review site earlier. Word of warning do not use Wisdek. They terrible!
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2 comments
#1183736

Please provide more details about your statement and identify yourself. It is really unfortunate if you feel that way, but we do not have any cases when customer signed up with us and his ranking did not improve, except cases where access was not provided despite multiple and documented on our side requests.

We are holding A+ rating with BBB and all cases of possible problems were resolved.

I'm sure we can review and resolve your case as well.

Thank you and looking forward to get more details on your issue or to revoke this comment.

#1157501

Dear anonymous,

It is very unfortunate to hear about your experience with our company. Can you please identify yourself and I can take a look at your account and provide a response. We value our client's opinion and it would be helpful to learn more about your experience and address your issues, if there any and you actually were a Wisdek customer, as we do know about any cases such you describe.

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ID
#844919 Review #844919 is a subjective opinion of poster.
Location
Sydney, New South Wales
Service
Wisdek Seo Service
Reason of review
Bad quality

Wisdek is Run by Scam Artists

I subscribed to Wisdek's SEO services for three years. I cancelled with them a few months ago, simply because I was not seeing results. My campaign manager told me that my keywords were too competitive. If they were too competitive, why invest money in them? Why not invest in something new? I read several reviews on these sites. The company's claim that they're written by competitors is bogus. I wouldn't recommend them to my worst enemy. Instead of excusing these reviews as bogus, they need to work to better themselves. There are hundreds of other companies that can offer the same services and better results.
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ID
#750185 Review #750185 is a subjective opinion of poster.
Location
Maple, Ontario
Reason of review
Bad quality

Great Service!

I wonder what was happening 4 or 5 years ago, I have an SEO package and its working like a charm for me. Already refered them to couple friends, that are still very happy with it as well. Good luck for you, It worked well for me, i wish it works the same for u. Because when we tried doing SEO inhouse before, it never worked as professional as its ran now, we're way better represented in our local market. Thanks and wish u same success with your websites, and for those who still don't know the importance of online exposure, it may be about time to start, cheers
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ID
#736008 Review #736008 is a subjective opinion of poster.
Location
Al Jizah, Al Jizah
Pros
  • Love it
Reason of review
Good quality
New Reviewer

Wisdek Review

Wisdek Review
I run an E-Commerce store targeting US demographic. Surprisingly in January my website got a Manual Penalty from Google (i got an email from Google regarding this) and in an instant the website ranking/sales tanked. I was in the market looking for an Internet Company that could help me with this. One of my friend referred me to Wisdek, I saw the website and gave them a call (They had a service page on the website dedicated for removing Manual Penalties) so I assumed they are experienced and would have handled similar cases before. My account manager was Mark, and he did certainly handle my case very effectively. They completed the work for one time fee (in about 20 days) and did send a Reconsideration letter to Google. But the penalty did not vanish and I am glad I sticked with them and trusted because they explained me things really well. And everything was transparent from Day 1. Removing Penalties in the first Go are difficult and like they promised, the Penalty was removed in the next try. For everyone considering Wisdek, I would wholeheartedly recommend that you go ahead. They are masters and I can vouch for Wisdek. I have also attached screenshots to show the credibility and for everyone to see the results of Wisdek's assistance. P.S: I am posting this review because i did see a negative review / complaint for this company and I did talk to Mark about this. Apparently competitors are post a negative review of a competitor company to take away work which is absolutely unethical. It would make a lot more sense if real customers share experiences.
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2 comments
#1016700

Sounds like this is wisdek using broken english as usual to make themselves look good lol. What a bunch of scammers!!!!

They are all indians using fake american names, they deliver nothing but garbage, which should be the best they can deliver considering they actually cant deliver *** to you. All a waste of time and money. Bogus, Scam & Bullshitters.

STAY THE *** AWAY FROM WISDEK AND ALL THEIR PARTNERS WHO OUTSOURSE WHOLESALE SEO FROM THEM!!!!! They wasted almost 1 year of my time giving me nothing but excuses and the best part is, my team had to unfuck what they *** for me!!!!!

#1705502
@PissedConsumer1016700

I'm currently in the same situation. After 10 months of $600 a month I have received only 2 phone calls neither of which were even located in the state I do business.

I thought my last SEO company was bad, WISDEK brought it to a whole new level of STINK. Zero Results

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ID
#617992 Review #617992 is a subjective opinion of poster.
Pros
  • Support
Reason of review
Good customer service

Awful, Awful, Awful

I had Wisdek for a few years and finally cancelled. Since beginning to handle our SEO in house our reviews and website stats have increased dramatically. Wisdek posts to phony websites and tries to make it seem like they use top of the line research when all of their reports are generated from google's webmaster tools and adwords. I have never dealt with a company so arrogant and belittling of their customers. The first time I received a call from them was after I cancelled my contract, and instead of trying to convince me they could help, they tried to make me feel like I was doing something wrong and that I should be scared to cancel with them (not a good way to do business) Stay away and do it yourself.
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ID
#590225 Review #590225 is a subjective opinion of poster.
Location
Stirling, Ontario
Reason of review
Poor customer service
I had Wisdek for two years and it was the worst experience of my life.Our website has been penalized by Google because of Wisdek posting to phony websites then threatening them in order to get the links removed. I pointed out to Wisdek about the links that they did and...
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3 comments
#862262

Well i have been burned up with Wisdek too, i gave two websites paid thousands of dollars my sites were never at first 100 placement of Google.

Stay alert!

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ID
#487176 Review #487176 is a subjective opinion of poster.
Location
Toronto, Ontario
Loss
$1800

Recieved unnatural links penalty due to Wisdek's services

Terminated services with Wisdek after countless requests not to post blogs with unrelated content linking to our website. Their backlinks and blog postings earned us a unnatural links penalty two weeks later. At the time their service was terminated they were also refusing to remove malware from our site unless we hosted our website them for $20 a month. Working with Wisdek was an awful experience. I don't know where to begin. Employees are very difficult to get on the phone. E-mails will be answered no sooner than 24 hours, if theyre not "lost." Technicians are mostly foreign and seem to work off of their living room couch. Outrageously lied to more than 3 times. The list goes on....
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2 comments
#814509

Sorry to hear about your situation with this fraudulent company who calls themselves Wisdek. I used to be on board with these guys as well not too long ago and Wisdek managed to ruin my website and all my previous SEO efforts.

I get 10 or more emails and phone calls each day selling me on SEO services, Wisdek was no different when they called me, but their sales rep made it look like they know the seo industry standards and my competitive industry and assured me that they will increase my business, drive more targeted leads to my site and so on and so forth...7 months later I started to lose my patience because I didn't see any progress on my campaign.

My web-site was penalized by Google penalty, my domain name was linking to low quality links, my on-site wasn't even close to being done and I never received any answers when I demanded answers to all the issues with my domain name.

I had to cancel my service and I demanded a charge back from my credit card company.

A month later I hired professional and reliable company who knows what they are doing and I am confident with my website. I recommend everyone to do their research before hiring an SEO Firm, If you want to avoid getting ripped off by unscrupulous or behind the times SEO firms like Wisdek.

#778529

I ALSO HAD PROBLEMS WITH THEM.PURE SCAM.

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ID
#441756 Review #441756 is a subjective opinion of poster.
Location
Marietta, Georgia
Loss
$9000
New Reviewer

Wisdek Corp = *** Artists

Never seen worse *** artists than Wisdek. Orignally I saw all these complaints and was freaked out about it, but Eran Hurvitz assured me that I would get my money's worth. I read a couple of articles on reputation management on their blog and decided to call in. Assuredly enough, I got transferred to Courtney Dale who spilled the beans thinking I was in the same boat. Instead of working with their customers, she told me that they try to bury their bad reviews by linking keywords such as "wisdek scam" to their site. Daniel (PPC Specialist) is the only person who cares about CS. I believe in the analogy that the fish rots from the head down.
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5 comments
#875292

I have no problem "spilling the beans" that customer communication is an area of ours that we are focused on improving. In fact, there are many new systems we have put in place in 2013 alone that have improved this aspect of Wisdek tremendously.

Likewise, this customer that wrote this review was inquiring about reputation management for their own company which experienced bad reviews. As a service it does involve producing positive content and promoting it to be more searchable than negative content. (This can be easily researched online)

Of course we would engage in this for our own business. Our reputation is important to us, and so are our customers.

It's not that we want to fool anyone, it is simply about continuous improvement as a company, moving forward, and working to improve our brand. I assure you it is both an internal, and external effort, not merely smoke and mirrors. I don't consider "spilling the beans" a bad thing. It's honest.

I also don't consider reputation management to be a bad thing either, as long as a company is genuinely dedicated to improvement on all levels within their business, not just the "face" of their company.

We have suffered from many negative reviews in the past online, though we still hold an A+ rating with the better business bureau which is a company that moderates official customer complaints to businesses and holds companies (like Wisdek) accountable for addressing these concerns. If you take a closer look at many of the complaints online you will notice that most of them have to do with people saying we are not partners with Google, or they are not ranking right away. (If they are legitimate reviews from real customers) This is not something we promise to our SEO customers.

Ranking organically takes time. PPC is for immediate rankings. Also, we actually are partners with Google. We have badges all over our website about this.

Due to the highly technical nature of our service, it is my own personal opinion that many of the complaints stem from confusion or misguided expectations. Communications is something that we are constantly working to improve, however, our technical skill and technical services operate like a well oiled machine. We guarantee our work, and also provide service completion reports to our customers to offer greater peace of mind that we are providing the service you have purchased. We have built our company on achieving success for our client's websites.

As a growing company, it is becoming more and more important that we develop the customer service and communication side of our business as well.

It has been somewhat of a "growing pain".

#745217

Wisdek is the definition of deception

#708632

Ms. Dale:

I run a small trades company in and around the GTA. I was doing SEO with Wisdek for 3 years. For over 1 year up until cancellation, I did not see any results. In fact my rankings for major cities such as Toronto were annihilated. NOWHERE TO BE SEEN. I spoke with the Management, who confirmed my suspicions and told me that I would receive 3 months free services. The company still kept charging me and when I wanted to cancel, the Management told me I would only get a partial refund.

If you think that we are complaining about customers not getting results right away, that's preposterous. You are out of touch with what your customers really want. Read my lips: It's all about the poor quality of your work that *** US OFF.

#692177

Hi there,Thank you for giving me the opportunity to respond to your concern.Although we have negative reviews online, we still hold an A+ rating with the better business bureau which is a company that moderates official customer complaints to businesses and holds companies (like Wisdek) accountable for addressing these concerns. We also have an excellent customer retention rate which we are very proud of.If you take a closer look at many of the complaints online you will notice that most of them have to do with people saying we are not partners with Google, or they are not ranking right away.

(If they are legitimate reviews from real customers) This is not something we promise to our SEO customers. Ranking organically takes time. PPC is for more immediate rankings. Also, we actually are partners with Google.

We have badges all over our website about this. Due to the highly technical nature of our service, it is my own personal opinion that many of the complaints stem from confusion or misguided expectations. Communications is something that we are constantly working to improve, however, our technical skill and technical services operate like a well oiled machine. We guarantee our work, and also provide service completion reports to our customers to offer greater peace of mind that we are providing the exact service you have purchased.

We have built our company on achieving success for our client's websites. As a growing company, it is becoming more and more important that we develop the communication side of our business as well. It is something we are addressing and it is a symptom of our rapid growth. I have no problem "spilling the beans" that customer communication is an area of ours that we are focused on improving.

In fact, there are many new systems we have put in place in 2013 alone that have improved this aspect of Wisdek tremendously. Likewise, reputation management does involve producing positive content and promoting it to be more searchable than negative content. (This can be easily researched online, many companies offer this service as part of online marketing.) Of course we would engage in this for our own business. Our reputation is important to us, and so are our customers.

It's not that we want to fool anyone, we don't. It is simply about continuous improvement as a company, moving forward, and working to improve our brand. I assure you it is both an internal, and external effort, not merely smoke and mirrors. I don't consider "spilling the beans" a bad thing.

It's open and honest.

I also don't consider reputation management to be a bad thing either, as long as a company is genuinely dedicated to improvement on all levels within their business, not just the "face" of their company. I'm sorry that you feel you have had a negative experience with our company, and I would be open to talking further with you to help you resolve any issues if you so wish.Sincerely,Courtney Dalecdale@***.com

#702102
@PissedConsumer692177

My honest opinion: these people do not know what they are doing or selling. They can't even get their own rankings up to speed.

My piece of advice: you have to help yourself before you help others.

I was speaking with another SEO company and they did a ranking search for Wisdek on top keywords. Wisdek is nowhere to be found.

It makes me wonder what "black hat SEO" services are they offering their clients.

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ID
#427486 Review #427486 is a subjective opinion of poster.
Loss
$10000
WISDEK, is scamming clients, telling them they are providing ethical SEO. They are spamming search engines, blogs. Exchanging links with ***, fake sites. They blackmail clients, and use unethical practices. WISDEK, is scamming clients, telling them they are providing...
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1 comment
#837538

We had the same problem with Wisdek. DO NOT DO BUSINESS WITH WISDEK.

They caused serious problems with our SEO, got us on the "untrusted" google list - don't stand behind the work they do and more.

I cannot stress enough DO NOT DO BUSINESS WITH WISDEK. July 2014.

ID
#387947 Review #387947 is a subjective opinion of poster.
Location
Toronto, Ontario
Loss
$6000
New Reviewer

They Don't Do Anything!

180 Brodie Dr init 5, Richmond Hill , On, L4B 3K8 tel 187* 947-**** In the beginning of August 2012 I placed an order with the company by name WISDEK CORP : 3 projects for SEO work and new design of 2 websites. According to the agreement signed by me and WISDEK the 2 new sites were supposed to be ready in 2-4 weeks. After 6 weeks I have not received a single page of the new sites, this project was supposed to be taken care of by Andrei Medvedev. As for the SEO projects, when I started with Wisdek, my websites were at the end of 1 st page , #13 of Google. Wisdek representative who was working (better to say who was NOT WORKING) on my sites was Farid Najafov. After 4 weeks I was on the 2nd page of Google, #24, then I called Eran Hurvitz ( vice president of sales and marketing) and asked for explanation of the very poor results of his work. He said the sites will start rising soon. After 6 weeks my places on Google pages were: 5th page #58 and 7th page #82, a week later I could not be found in first 10 pages of Google. I have hired an independent expertise on SEO who performed a complete analysis of Wisdek work on my projects as a result of it I know that during the whole period of 7 weeks Wisdek charged me $6500 and spent ONLY $30 on the most empty and cheapest links (usually it is at least 40-50%, which means that out of $6500 they we supposed to buy links for at least $3000). I have made a great mistake that had not checked internet REVIEWS ON WISDEK before I signed the agreement with them. When I read those reviews I was astonished by the quantity of unsatisfied customers, the company is just grabbing money from clients using a once upon a time reputation, they have a lot of branches in North America as well as in Israel, UK and Austria, which they are constantly boasting of, they are BIG AND EMPTY. I have started a court suit against Wisdek and I am sure I will win. Those who are interested or want to join or who suffered like me and lost business, money, time may write to me, I will send you proofs of disgusting work of Wisdek Corp.
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1 comment
#590393

Customer was very happy customer of Wisdek: his last report (attached) shows 15757 monthly visitors from 1653 keywords for a VERY competitive industry, Escorts.

Client chose to leave Wisdek and to use a black hat seo company, which promised him even better results than what we have done for him with white hat seo services.

Their website traffic and positions dropped due to the penguin and panda updates of Google.

They came to our office and we told them that since they used black hat SEO services, we will not be able to repair it, and they may even drop more on the future updates of Google. We also explained them about the duplicate content that all of their sites had, and recommended them to change their content.

We also showed them their competitors who are using our services, and didn't drop, due to our high quality. We recommended them to start with new websites from scratch.

Our partner, the web design company Business Media refused to take this job at the beginning: this client owns them money from several year before and is on their blacklist but we forced them to accept the client again since we never had billing problems with them ourselves.

The web design company has a proof of sending them copy of the websites to approve, but they claim that they didn't get the e-mails. (all of this Data reports and emails can be provided).

They still requested to try to do SEO for one of their sites, we told them that it will take min 90 days till they will see any effect of our white hat seo work. Whoever understands how seo works, understands that what they claim is not due to our work, but due to the previous work which was done on their site and damaged their linking profile and caused their rankings to drop.

Our process of link building and providing SEO services to our customers is very well documented and we report on every single bit of activity performed for our customers and we have all linking activities and content development recorded in our CRM, that’s how we do business, we track and monitor every piece of action we perform for our customers.

We can also provide proof of black-hat links and activities they got involved in with other company that caused damage to their online reputation. They wanted quick results at low cost, and there is no free cheese in this world, especially when you want rankings on Google. Every webmaster will tell you, including Google guidelines, that expecting fast results is unrealistic and cannot happen naturally. Now this company tries to put a blame on us after purchasing black-hat services which is clearly prohibited by Google.

The client try to win his money back via charging back and cc, and lost. He claimed to take us to court, and we welcomed it, since we hold all of the documentation, and this client still own us money. We even have a report from today which showing that after the 90 days, their ranking went up to.

ID
#352533 Review #352533 is a subjective opinion of poster.
Location
Toronto, Ontario
Loss
$6500

Wisdek completely misrepresents what they can do

These guys made us pay for key words and then failed to deliver on what was promised. Not only did they fail, they didn't even come 30 percent close. We paid these guys for a year and NOTHING improved. They literally took thousands of dollars and never delivered. They also will make blog entry's for your in your site, but here's the problem, the entrees are not relevant. For example, we are an internet company and they would post stuff about chicken wire. No one ever though to screen these blog entrees before they posted them. They also posted some info that recommended our competitors. Completely disappointed.. Don't even think about it
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ID
#346455 Review #346455 is a subjective opinion of poster.
Location
Walnut Creek, California
Loss
$6000

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